Items were shipped promptly and arrived in excellent condition. An Osborne rep called and checked on the shipment to be sure everything was correct and in good shape.

Great company to work with. Their customer service has followed up with every order purchased. If an item is not in stock it usually can be made the same or next day so turn around on orders is quick also.

I am extremely happy with their products and service. The many cherry carvings I ordered are breath taking and look amazing on the bar in our home. They are the first thing your eyes go to when observing the bar. It truly makes my project unique.

The items I ordered arrived undamaged due to the excellent packaging the company offers. Osborne has a large selection of woods in various styles to choose from that will accentuate your project. I would definitely buy from them again.

The ordering process was very easy and very price forward. There was no hidden fees. Every wood had the price next to it so cost was well known. Shipping was fast and very well packaged.

I am a repeat customer. Excellent product at great price with quick delivery. I do wish there was a cheaper shipping option though even if it took a few more days to arrive.

My island legs arrived in a couple of days and was packaged very well. Plan on continuing to make future purchases.

I was a bit surprised to find wood putty filler on the good side of the legs I ordered. That represents more of a challenge in getting a good final product to my customers and required more work on my part. But not enough to send the leg back for replacement.

This was my first time working with Osbourne wood products and I found the staff i worked with to be professional and responsive.

I had a job a while ago where I had some posts that the glue seam showed through when we painted them. Osborne Wood Products representatives took care of the issue and sent me new posts right away so I would have a happy customer. Thanks, I really appreciate that! A Happy customer means more business for me and for Osborne Wood Products!

Good products and shipped right away. I will use them again.

I ordered items both from Osborne and through Amazon. They thoughtfully combined the orders and sent it all at once. Packaging was great, delivery was fast, price was fair and product is exactly what I wanted.
Thank you!

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

The product was perfect and exactly as advertised. There was only one problem. The instructions told me to drill a whole at 3/4in but it was supposed to be 1/2in. It was a easy fix, and when I told the service rep when they reached out to me. They were so respectful and kind and took ownership of the instructions while I took ownership of not measuring the female Dowell. I would 10 out of 10 would recommend.

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

Exceptional service, terrific follow-up with purchases, follow up with shipping details too! I will most definately be a returning customer and share same with colleagues and friends.

Mistake in shipping destination. Osborne corrected and covered expense. Thank you, excellent.

*** is the best and sooooo helpful... especially for me being a first time custom order and not knowing what I was doing. And...she was very patient with me. Thank you. 10 stars for Miss Jenny!!!

Extremely satisfied with customer service and support. Everyone I spoke with at the company was responsive and very helpful.

The customer support department is fantastic. They followed up with my order to make sure everything was okay. Unfortunately, I received a damaged product. They ensured me a replacement would be sent out right away. The way everything was handled was easy and stress free.

Excellent customer service. Fast shipping, there have been many times I'll receive my table legs in less than 24 hrs. Reliable product, I've never received anything from them that wasn't top quality. I sell $***-*** dining tables and depend on Osbourne's high quality products. My business wouldn't be the same without y'all.

Definitely will recommend you to my friends. Your product arrived timely as promised and your care to package the 3 brackets ensured it arrived undamaged. Beautiful brackets.

Great service and fast shipping. I love the options available and ability to customize and pick from so many selections. I ordered some island legs and Osborne was the only place that had the style I wanted in the wood I needed. They arrived within a week of ordering in great condition. Will definitely use them again in my next project.

I have used Osborne Wood products for 3 projects, and it has been a delight each time. The selection, pricing, and delivery were all above expectations. I received a phone call the day after delivery to ensure that everything arrived in satisfactory condition - who does that any more?

Very good customer service, product, and pricing. A CSR called me shortly after I received my order to make sure everything was OK -- I appreciate that. I will recommend this company to other folks.

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.

We have ordered from Osborne Wood Products for many years. The items we have purchased are very good quality and have been shipped to us quickly.

Easy to order and quick shipping. I sincerely appreciated the personal touch of the follow up call after I received the item. Outstanding!

We had a very good experience with Osborne. The materials came faster than we expected and arrived in excellent condition

My counter tops were done quickly and are what I ordered. Everyone was very helpful in the process

You had the product - square, wood, drawer knobs - that I could not find locally. I will shop again the next time I can't find what I'm looking for to finish a project.