The Osborne website was easy to navigate. After placing my order I received a quick response/confirmation. The product arrived quickly and well packaged.

My order arrived quickly and very well packaged. The customer service was excellent. I'm very happy with my purchase. It is going to be an excellent detail on the new door for my home made medicine cabinet.

Quick shipping, great customer service and quality products. They even called to make sure I received and had any questions about my online order.

Products were good and affordable- the shipping was a bit higher than anticipated, but that is likely out of your hands

Very happy with everything. Someone is always there to answer questions, which is very hard to find with most companies. Quality products. Extremely pleased it is produced in the United States.

Your company always does a great job, and the service is spot on all the time.
I would highly recommend you to others.
Sincerely,
***

Very quick service. Item was as advertised and perfectly wrapped in transit. Craftmanship was lovely and selection of wood types exceptional. Highly recommend.

Ordering is easy and delivery is prompt. We are very satisfied with Osbourne's products.

I am very pleased with my 3 Island legs made of White Oak.
Quality crafted, packaged well and quick delivery. It only took 1 week to arrive.
I even received a follow up call to see how I liked the product.

I’ve ordered turned table legs multiple times, and I’ve always had good service. The continued orders speak for themselves..

We are very pleased with the professional work with this vendor.

Osborne is number one in product, service and delivery. Your phone staff is outstanding. Thank you for supplying my needs promptly and correctly. Your product variety is great and quality excellent.
Keep me informed and up to date with your products and services. I am a small business and companies such as yours help me build quality items.

Good product, timely response, excellent customer service!! Keep up the good work.

The quality of the product was very good. I would definitely use Osborne as my go to for furniture parts.
The website is a little difficult to use. There is not a return button or an easy way to return to the home page.

Great customer service, and a follow up call to make sure I got my sample . And a second one after my order was delivered ! Thank you !

Osborne had the product we were looking for at a good price. Arrived in a timely manner with appropriate packaging. We were looking for decorative touches for a cabinet. We wish there was more selection for modern/contemporary styles as those seem to be harder to find generally. But we would recommend Osborne to others.

At this time everything went smooth and I do not see any areas that could use improvement

The description of the table slides and which ones to order was accurate and helpful. The slides came quickly. The direction and set up was easy and the product worked great. Big upgrade for the dining table they were used on. The only complaint around the shop was that the slides were not solid maple, the were solid maple finger jointed together.

I continue to order/purchase from Osborne due to the friendly and speedy service. Not so sure that I agree there should be a $40 charge for a CAD drawing that simply indicates measurement details. If the style ordered is completely custom, that would be more acceptable.

Everything was great! Especially the followup phone call after receiving my order. Keep it up! Also, packaging was just right...

thank was very easy to deal with the sales rep thanks but Ill like to have a CatLog from your to company I spect one with the first order but that never happens

Easiest ordering process and quick shipping! Second time ordering from them, and I will probably be ordering more soon.

Great product, reasonable price, fast shipment, arrived whole, and called afterward to see if everything was okay. Very impressed.

Ordered the 2" rope molding to frame my 4X8 bathroom mirror. Appreciated the advice to finish immediately that was included. Whole process was easy and quick. Arrived within a couple days and the quality is excellent. Only issue is the shipping was extremely expensive as I ordered the 8 ft. piece. The shipping was 100.00. Insane as it was equal to my purchase price. Thinking there has got to be a method for cheaper packaging / shipping in 2024. :)

"The customer service was great. I had some questions before I order equalizer slides and the person I spoke to was extremely helpful.

The product was shipped quickly and arrived intact. I is just as advertised. I haven’t yet put it on my table, but I don’t foresee a problem. Service was very good.

The product I wanted had a long lead time but received the 4 wooded legs 3 weeks before originally date. Wooded legs were individually shrinked wrapped and well protected for shipping.

Absolutely outstanding service, CAD was immediate and project was finished in less than two days. Project was perfect, can’t be happier.

Very helpful in placing my order. I received email and phone call after my products arrived to ensure my total satisfaction with my ordering process, delivery, and actual product after receiving items.

Our company doesn't require the products very often, but when we do, the service we get from Osborne is always good quality and the service is very efficient.